VOILÀ Reward Redemption

VOILÀ members can use their VOILÀ Points to redeem a free room night at any participating VOILÀ hotel.

The system is both dynamic and advanced. Based on the actual price of the room at the time of booking:

  • If a room is available to purchase, it is also available for redemption
  • A dynamic formula determines redemption value and redemption fee paid to hotel

Dynamic Redemption 

The redeemed room will fall into one of the categories below:

HOTEL CATEGORY

Actual Rate at Booking

Points Required for Room Redemption

1

$49 and below

5000

2

$50 - $74

7,500

3

$75 - $99

10,000

4

$100 - $149

15,000

5

$150 - $199

20,000

6

$200 - $249

25,000

7

$250 - $299

30,000

8

$300 - $349

35,000

9

$350 - $399

40,000

10

$400 - $499

50,000

11

$500 - $599

60,000

12

$600 - $699

70,000

13

$700 - $849

85,000

14

$850 - $999

100,000

15

$1000 - $1249

125,000

16

$1250 - $1499

150,000

17

$1500 - $1749

175,000

18

$1750 - $1999

200,000

19

$2000 and above

250,000

Hotel will be reimbursed for reward nights based on pre-established reward fees

The reward redemption process is simple:

  • Hotel is paid a Reward Redemption Fee based on pre-established redemption fee categories (above): approximately 30% of actual room rate at time of booking
  • Hotel submits guest folio to VHR for reimbursement of Reward Redemption Fee after member check’s out of the hotel
  • VHR verifies stay information and pays the hotel at contracted point levels within 30 days

    For additional information regarding redemption fees and hotel reimbursements please contact us.